Terms of Service
Last updated: 12/5/2025
1. Agreement to Terms
These Terms of Service ("Terms") govern your use of Canarywise ("Service") operated by Canarywise, Inc. ("us," "we," or "our").
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access the Service.
2. Description of Service
Canarywise is an AI-powered business consultation platform that provides access to 8 specialized AI directors offering expert business guidance across various domains including strategy, marketing, sales, operations, and more.
Our Service includes features such as persistent chat conversations, expert persona selection, RAG-enhanced responses, and subscription-based access to premium features.
3. User Accounts
Account Creation
You must create an account to access our Service. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
Account Requirements
- You must be at least 18 years old
- Provide accurate and complete information
- Maintain the security of your account
- Notify us immediately of unauthorized use
Account Termination
We may terminate or suspend your account at any time for violations of these Terms or for any other reason at our sole discretion.
4. Subscription and Billing
Subscription Plans
We offer various subscription plans with different features and usage limits. All fees are charged in advance on a monthly or annual basis.
Payment Processing
Payments are processed securely through Stripe. By providing payment information, you authorize us to charge the applicable fees to your chosen payment method.
Refunds and Cancellation
- You may cancel your subscription at any time
- Cancellation takes effect at the end of your current billing period
- No refunds for partial months of service
- Free trial periods may be offered at our discretion
Price Changes
We reserve the right to modify subscription prices with 30 days' notice to active subscribers.
5. Acceptable Use
Permitted Use
You may use our Service for legitimate business consultation and advisory purposes in accordance with these Terms.
Prohibited Activities
You agree not to:
- Use the Service for illegal or unauthorized purposes
- Attempt to gain unauthorized access to our systems
- Share your account credentials with others
- Reverse engineer or attempt to extract our AI models
- Use the Service to generate harmful, discriminatory, or offensive content
- Overload our systems with excessive requests
- Share confidential business information of third parties without permission
6. AI-Generated Content
Nature of AI Responses
Our AI directors generate responses based on training data and algorithms. These responses are for informational purposes only and should not be considered as professional advice without independent verification.
Disclaimer
AI-generated content may contain inaccuracies or be inappropriate for your specific situation. You are responsible for evaluating and verifying all AI-generated advice before implementation.
User Responsibility
You acknowledge that business decisions based on AI recommendations are made at your own risk, and we are not responsible for outcomes resulting from such decisions.
7. Intellectual Property
Service Content
The Service, including its AI models, algorithms, interface, and content, is owned by us and protected by intellectual property laws.
User Content
You retain ownership of content you input into the Service. By using the Service, you grant us a license to process your content to provide the Service.
AI-Generated Content
You have the right to use AI-generated content for your business purposes, subject to these Terms and applicable laws.
8. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information when you use our Service.
9. Disclaimers
Service Availability
We strive to maintain Service availability but cannot guarantee uninterrupted access. The Service is provided "as is" without warranties of any kind.
Professional Advice
Our AI directors do not provide professional legal, financial, tax, or medical advice. Always consult qualified professionals for specific professional guidance.
Third-Party Services
We may integrate with third-party services. We are not responsible for the performance or policies of these third-party services.
10. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.
Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.
11. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising from your use of the Service, violation of these Terms, or infringement of any rights of another party.
12. Modification of Terms
We may modify these Terms at any time by posting the updated version on our website. Material changes will be communicated to active users. Continued use of the Service after changes constitutes acceptance of the new Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.
14. Contact Information
For questions about these Terms, please contact us at:
Email: support@canarywise.com