Privacy Policy

1. Introduction

Welcome to Canarywise ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered business consultation platform and related services (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

Personal Information

• Account information (name, email address, profile picture)
• Subscription and billing information
• Communication preferences

Usage Information

• Conversations with AI directors
• Interaction patterns and preferences
• Technical information (IP address, browser type, device information)
• Usage analytics and performance metrics

Business Information

• Business-related content shared in conversations
• Strategic planning information
• Any documents or data uploaded to the platform

3. How We Use Your Information

We use the collected information for:

• Providing and improving our AI consultation services
• Personalizing your experience with AI directors
• Processing payments and managing subscriptions
• Communicating with you about your account and services
• Analyzing usage patterns to enhance our platform
• Ensuring security and preventing fraud
• Complying with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

• Payment processors (Stripe) for billing and subscription management
• Cloud hosting providers for data storage and processing
• AI service providers (third-party AI model providers) for generating responses
• Analytics services for improving our platform

Legal Requirements

We may disclose your information when required by law, court order, or to protect our rights and the safety of our users.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure payment processing through Stripe

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Conversation history is retained for the duration of your subscription and for 30 days after cancellation to allow for data export.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access your personal information
• Correct inaccurate or incomplete information
• Delete your personal information
• Object to processing of your information
• Data portability
• Withdraw consent where applicable

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and maintain your session. You can control cookie settings through your browser preferences.

9. International Data Transfers

Your information may be transferred and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: